Contact
We’re Here to Help
Fast replies — typically within a few hours (max 24h).
Prefer email? Send us a message and we’ll get back quickly.
contact@shapey.coLive Chat
Tap the chat bubble at the bottom-right to talk to us now.
If we’re away, we’ll reply by email as soon as we’re back.
Track Your Order
Use the chat’s Self-Service option for instant tracking.
- Click the chat bubble (bottom-right)
- Choose Track my order
- Enter your email or order number
Live status without leaving this page.
Quick Answers
Shipping times
Delivery speed is shown at checkout for your address. Need help choosing the best option? Chat with us.
Returns & exchanges
Not the perfect fit? We keep returns simple. Start in chat or email contact@shapey.co.
Sizing help
Each product page includes a product-specific size guide. Share your measurements in chat and we’ll recommend a size.